leslie hitchcock

Posts Tagged ‘mobile apps’

Just Landed: A No-Brainer Flight Tracker App

In reviews on May 20, 2013 at 9:40 pm

just landed app

Many portals exist with the premise of helping one meet a loved one at the airport on time. Airline sites; which are cumbersome on mobile and IMHO are not accurate, seemingly tied to a reluctance to openly acknowledge delays. Tripit or similar; which redirect to the airline websites. A myriad of flight tracking apps. Airline flight status text updates which are all too frequent and invasive. And a loved one can only call or text so many times about ETA before it becomes bothersome.

It makes a theoretically simple solution much more problematic. Unless you’re the Just Landed team!

Now to call Just Landed a “no-brainer flight tracker app” may seem to diminish the brilliance behind it. Let me be clear: that is not my intention. While using the app for the first time today to schedule an airport rendezvous I just couldn’t believe it took so long for someone to make this app! It is simply too logical. Thank heavens the team behind Just Landed finally brought it about.

Just Landed monitors incoming flight information and your location simultaneously. Based on arrival times and traffic data, recommends when you should leave for the airport to meet the flight you’re tracking. It is magical!

Today I was meeting a flight arriving from Frankfurt. International arrivals are tricky as they’re so long it is tough to monitor well, in my experience. Inputting the flight into Just Landed was an easy process: flight number, then choose the correct day, then it pops out a real-time ETA designated by adorable graphic if the plane is mid-air or if it has landed already.

Particularly handy are the alerts. I’ve disabled most lock screen alerts on my iPhone favoring the notification center instead. Just Landed will retain lock screen rights due to how indispensable the alerts are.

alert!

Also, the Just Landed team gets points for the sounds the app makes: when the flight has arrived it sounds like a plane landing; when regular alerts chime, they do so with the seatbelt indicator sound. Adorable! I do love me some aesthetics.

Another feature I appreciated was texting from within the app to let my party know I was already there and waiting. Just Landed prompted me to send it once the flight arrived and the location determined that I was at the airport. This was where I noticed some bugs in that Just Landed kept letting me know the flight had landed and offering to send a text. I wasn’t sure if the app did that to account for time in customs or if it was buggy, will determine that the next time I use it which will most likely be Wednesday.

That being said, as you can see it was a big hit that I was on time despite the flight being 40 minutes early.

i'm rule :)

I do rule. And so do you, Just Landed, for making me look good.

Speaking of Disrupting Native Apps… Mailbox for iOS

In reviews on March 25, 2013 at 9:06 am

mailbox app

Managing email across multiple mobile devices can be either an uninspiring task at best (using the iOS mail app) or unwieldy at worst (the infuriatingly buggy Gmail for iOS app). The unenviable task of sorting through ones email and circumventing the existing apps in the marketplace and preinstalled on ones phone is a task not easily achieved, but desperately needed. Enter Mailbox.

Launching to a veritable landslide of positive press, Mailbox has been in my hands for a month or so. And what a month it has been. Beta testing for select members of the press since December, launching in February, sold to Dropbox for $100M in March. Quite the ride for its creators over at Orchestra!

After playing with Mailbox since it came out of beta (order number 15,422 thankyouverymuch), I can attest that while not perfect, the app has changed my inbox experience for the better. Before diving into that though, let’s talk a bit about Mailbox’s email mandate. Essentially, Mailbox wants email to be simpler, encouraging a clean, well-organized inbox, which few people can claim in this day and age of send-an-email-get-an-email, ad infinitium.

In an incredibly stripped down, minimalist approach, Mailbox lets you delete, archive, revisit and add emails to lists with a swipe of your finger. That’s what makes it a tremendously easy user experience; I mean, who doesn’t love to swipe!

Swipe Right

When you swipe right in the app, you are asking Mailbox to either archive the email or delete it, depending on how quickly you swipe. Swipe slowly halfway across, the message turns green and archives. Swipe more quickly to the right and it turns red and deletes. Sometimes my finger has a mind of its own and I accidentally delete when I mean to archive, but the most recent update of the app offers a “shake to undo” feature that while not sexy and exciting, has turned out to be handy when I’m particularly clumsy.

Swipe Left

My more favorite feature is swiping left to save for later: sort of a hybrid archive and reminder setting. If you know me, you know I need reminders on a regular basis. For everything. Especially with email; I get so much of it! When I swipe left, I can choose to be reminded of this email again either tonight, tomorrow, this weekend, next week, next month, etc. etc. This is particularly handy for those of us (me) who have organizational problems on occasion (all the time).

When the time comes for Mailbox to remind you of the email again, it reappears in your inbox but starred and with a Gmail filter on it so it is easily distinguished. I appreciate that.

Note: These three features can also be accessed from within an individual email, but I’ve found I rarely use them there, preferring to get organized from the main screen.

Room for Improvement

The two problems I’ve uncovered with my consistent Mailbox use feel rather significant. First, and most important: I have not yet successfully been able to forward attachments. In my line of business that is a rather key feature. Secondly, when I forward an email, it removes it from the original chain and separates it, which makes finding that particular email rather challenging later. If the Mailbox team can fix these, the app would be practically perfect.

Although Mailbox has been live for quite some time, the demand remains high. While at a party this weekend in North Carolina, I extolled the virtues of the app to some friends, who immediately downloaded it… and was #419,000 in line. With 40 people behind her, which was comforting. Don’t worry, I promised her. It moves rather quickly and is absolutely worth the wait.

Other posts in the “Speaking of Disrupting Native Apps…” series can be found here.

Let's (Gamify) Date(ing) And Make It Addicting In The Process

In reviews on February 18, 2013 at 6:54 am

Reblogged from TechCrunch:

Editor’s Note: Event Partnerships Manager Leslie Hitchcock is a non-editorial TechCrunch employee. In addition to working at TechCrunch and being super fashionable, she reviews startups and tech products occasionally on her personal blog, Leslie Just Joined.

A few months ago I broke down and did something I swore I'd never do. Yes, that's right. I opened a dreaded OkCupid account.

Read more… 1,124 more words

Ordering Ahead with Order Ahead

In reviews on October 23, 2012 at 3:32 pm

True story: In March I moved into a new apartment and I have not cooked since.

Cooking is not fun. I’ll do it if I have to; I have some game in the kitchen and am capable of making good things to eat. But all of the logistics surrounding cooking are not interesting to me: grocery stores, markets, ingredients, Farmers Markets, cook books, cleanup, etc etc. Basically, I feel like my time can be better spent. Also, I have the rest of my life to cook, so I’m not really going to start until it is imperative.

How do I eat, you ask. Excellent question! I recently attended a dinner party and I offered my help in the preparations, then quickly rescinded and instead volunteered to help with take-out if the experimental situation went south. (We did not need that option; the host made an incredible meal)

But the point remains: I eat out. A lot. If I am not getting lunch delivered as part of an office perk, I’m in a restaurant. Sometimes I wrangle friends to dine with me, sometimes I do take out. But now? Now I can Order Ahead.

Many mobile apps can help me get food: Get It NowGrubHub, Seamless. All of them bring me the meal I’ve requested. But sometimes I’m in a rush and hungry and need to have something waiting for me when I get to my destination. (If you’ve had the misfortune of experiencing Hungry Leslie, I apologize.) Plus, I really hate standing in line. Order Ahead is ideal in this situation.

I downloaded Order Ahead several months ago with the intent to review but then forgot about it because the offerings in my neighborhood are not restaurants I enjoy. It wasn’t until I was standing in the unending lunch line at HRD that I was reminded of Order Ahead’s existence. Sure enough, most restaurants I frequent in SOMA are represented. I hope the Order Ahead team works to on-board a better representation in other areas of San Francisco. I’d use it much more frequently.

The in-app UI is very well executed. After one is signed up, credit card filed and logged in, finding a restaurant from which to order is simple. My first order was from the TechCrunch office and as Marlowe is a partner, I couldn’t resist one of their cheeseburgers.

Navigating the menu proved efficient as did placing the order. My card was on file so as soon as I ordered the bill was settled. I received confirmation in the app as well as an email. The app’s confirmation page provided significantly more detail than the email page including when it could be picked up and where in the restaurant. Simple! I like it.

When I got to Marlowe I stood awkwardly at the bar while the bartender found my order. She kind of shrugged and told me I could just go “since you paid already, right?” We both admitted to not really knowing what the protocol was for the transaction, but it worked out perfectly. The burger was delicious. The only complaint I had was that I forgot I eschewed french fries for salad. It still sits on my desk uneaten several hours later.

I’m looking forward to watching this service grow and trying new establishments as they are added. One in particular seems fascinating: ordering coffee from Philz (or in my case a Chai Latte). I wonder what the experience is like with a beverage order. I’ll report back upon trying. But until then if you’re in the San Francisco area and don’t like cooking, I highly recommend Order Ahead.

mixel: because, yes, you do need another photo app

In reviews on August 24, 2012 at 9:00 am

If you’re like me, you document most of your life, daily experiences (read: outfits) and funny things you see along the way in picture form. One of my favorite things to do is to scroll through the picture app on my iPhone and giggle at my past adventures. The photo apps currently in heavy rotation for me are Instagram, Pano and PicFrame. If you’d told me I’d need another one, I’d tell you I needed a hole in my head instead. Or more shoes.

Until I met Mixel.

After demo-ing a few short months ago on stage at TechCrunch Disrupt in now-discontinued iPad form, Mixel’s pivot to iPhone makes the concept much more accessible. It allows you to take photos from your various social portals and use them to create shareable collages.

Simple approach, creative and exceptionally well-executed. And downright fun!

The app is incredibly easy to use. Sync your Facebook, Instagram and photo stream with Mixel and you’re well on your way. To make your collage, you select the shots you want to include, shuffle the Mixel-generated arrangement of images and choose the style, which is essentially a filter. There’s always a filter these days, isn’t there? Again, all of this is really easy — resizing, shuffling, rearranging. Each aspect of the UX is really well thought out by the Mixel team.

When you publish to Mixel, you also have the option to share across your various social networks. There’s a lot of activity within your Mixel Inbox where you can follow your friends who use the service, popular images and manage any unfinished collages.

Occasionally, the app freezes after posting my collage. It doesn’t crash entirely, but it is annoying nonetheless. Bugs like that are common in the first days after a launch, so I’m patient until the fix comes.

There seem to be a lot of ways the team can grow the service. Some suggestions I saw via Twitter were to make a collage sizable for Facebook cover images or Instagram ready. Both of these hacks would extend the reach of Mixel, which is obviously a smart direction. Adding integration with key popular apps is a nice goodwill gesture, especially considering everything recently.

Because of the simplicity and novelty of creating a collage out of my existing pictures, I’ll now have another photo app in rotation. Because, honestly, who doesn’t need more fun? And filters!

ticket to ride: thumbing a ride with lyft, sidecar and uber x

In reviews on August 17, 2012 at 9:00 am

When I moved to San Francisco back in 2005, I did it sans car. If you can believe it, I’ve been personal vehicle-free ever since, favoring our fair city’s delightful mass transit system and traditional city cabs in order to make my way around.

I’d walk more, but I wear heels, so that’s out.

For four long years, Muni and SF cabs and I coexisted in a relationship fraught with tension. Neither one of them thought it necessary to show up on time (or at all), even though I continued to express my boundaries: “Adhere to your schedule, arrive when I call you and get me places safely.” Something had to give.

Luckily, several entrepreneurs were thinking exactly what I was thinking and lo! Uber, Lyft and SideCar were born. And thus, they were reviewed. And it was good.

In order to judge each San Francisco taxi disruption service effectively, I took the same trip on three different occasions taking into account the mobile experience, drivers and rates. Below are my findings.

Lyft

I was initially nervous about trying Lyft. Considering it was someone’s personal car, driven by that particular someone, I was tentative. To counter my anxiety, I chatted Roger’s (4.9 stars, drives a white Prius) ear off the entirety of our journey. Shocking, I know.

The in-app experience is as seamless as the in-car experience, with the exception of fewer available drivers overall than exist with other services. Like other car services before it, Lyft just requires your location and provides an estimate on when your driver will reach you. The app doesn’t automatically adjust to my current location which is slightly annoying, but easy enough to deal with.

Roger was a good driver, got me to my appointment safely and good-naturedly answered my incessant questioning about the service. (We may or may not have had a philosophical conversation about the lyrics of “Call Me Maybe” which came on the radio during the ride.) The best part, aside from the traditional end-of-ride Lyft fist bump, was the fact that the ride cost $11, plus tip to total $15. No actual money was exchanged as the app keeps my credit card on file, prompting me to add a “donation” to the final bill — that’s Lyft’s lingo for the tip.

Fears for my safety allayed, I’ll be trying Lyft again. Plus the cars all have big, pink, fuzzy moustaches on them. Really!

SideCar

If the concept of Lyft concerned me, then SideCar was especially challenging. SideCar’s drivers are ordinary people just cruising around the city on the off-chance that you need a ride. Meaning they aren’t professional drivers which is why it made me a tad concerned to try the service.

Another difference with this service is that the ride payment is “voluntary”. SideCar asks that you enter your destination and if a driver is headed your direction, they swing by and pick you up. The app shows you an estimate of how much other riders have paid for a similar trip, and you can pay that much or less depending on your experience. Mine was $16.

My driver was Todd (five stars) who zips around San Francisco in a Mercedes. He lives in Palo Alto, coaches middle school volleyball and in his spare time is a full-time SideCar driver. The app is very… orange. It doesn’t feel as polished as Lyft but it gets the job done. Like these other services, it keeps my credit card on file and that’s how the payment is made once the ride is over. Todd was a good driver and excellent conversationalist but he took the scenic route to get to my appointment which took longer and made me late. I chalked this up to him being a civilian rather than pro driver.

One positive is that there are a lot of drivers available with SideCar, so wait times are pretty minimal, at least downtown.

Bottom line: due to the fact that SideCar drivers aren’t actually professional, I doubt that I’ll use it again.

UberX

As an Uber user since September 2010, I’m a devotee who can’t say enough good things about the service. Full disclosure: I take 4-5 traditional Uber cabs a week. Pretty sure I have a problem. But anyway… UberX was a new experience for me.

UberX is the Uber team’s answer to the low-cost ride share services that cropped up after the advent of Uber. The cars are roughly 35% cheaper than the traditional town cars. Currently in beta mode, you can request an invite and try out the service if approved. Like Lyft, there aren’t a lot of UberX drivers available. More often than not I get this notice when trying to hail the service.

For those unfamiliar with Uber, the in-app experience is uncomplicated, only asking for your location, showing available cars in the area and estimating the amount of time it will take to reach you. Lyft’s app seems to mimic this in its design. What’s that they say? Imitation is the most sincere form of flattery.

My driver was Vinh (five stars), a very nice young man who was thrilled to be driving for Uber. He’s been very busy since the service launched and thinks Uber clients are the best. He drove a silver sedan and got me to my destination safely, efficiently and happily. The ride was $16.

Honestly, I prefer Uber to any of these other car services, but since my initial Lyft ride I’ve used that service several times, plus my typical traditional Uber. I’ll leave SideCar and UberX to more adventurous souls. But try them! I’m curious to know your experience.

Image

speaking of disrupting native apps… google chrome for iOS

In reviews on August 5, 2012 at 10:49 am

Although I adore Apple products, I have long hated their Safari browser eschewing it for Firefox and then with the advent of Google’s browser product, choosing Chrome. The only place I could not avoid what I found to be an insufferable browser experience was on my various Apple mobile devices. No longer!

Google announced Chrome for iOS during the I/O conference and there was much rejoicing. I am so excited about it that immediately upon downloading, I replaced the Safari app with it on my home screen. Aside from the benefit of not being Safari, the app boasts several features which make it especially appealing to me: Incognito Search Tab and Other Devices.

Other Devices

The Other Devices feature was made just for little ol’ me, or so I like to believe. At the moment I have roughly 20 tabs open in my Chrome MacBook Air browser. Several have been open all week because I haven’t had time to do a lot of extraneous reading as of late. (I’ve been busy.) Because I don’t want to abandon all hope of reading some insightful industry pieces (MG and ATD) or online shopping (Sparrow Trouser from Tibi, size itty-bitty please), Chrome automatically synching them between all of my various Apple products is genius.

Where in the past I would have to add these links Evernote, now I can just leave my browser open and more easily access webpages where I left off, saving Evernote for the pieces I really want to keep.

Also, because of this feature, Chrome remembers the things that I search for across all of my devices, auto-completing my most typical searches saving me precious seconds in finding whatever is so pressing at that moment in time. Which leads me to “Incognito Search”.

Incognito Search

Let’s be honest: unless I’m completely alone here (and I don’t think I am) we tend to search things on the mobile web that we’d dare not look up on our laptops. My theory as to why this happens is that I’m on the go, have the internet at my disposal and tend to be discussing ridiculous things that obviously require more context with my friends while we’re out and about.

Because I clean my Safari search history out regularly to avoid potential embarrassment, I don’t have great examples of past bizarre searches to share with you — or I totally would in the interest of transparency. But I will tell you that once a boyfriend was sharing his iPhone screen with me, launched Safari, started a search and the first thing that popped up was a query for his ex-girlfriend’s Twitter feed. As you can imagine, that was a fun moment.

I digress! The Incognito Tab saves us from ourselves and awkward moments like that by eliminating the history trail. Hooray! You can search for more information about the strange things you think about while away from your laptop and look up your ex’s Twitter accounts to your heart’s desire. I just don’t have to know about it.

Bottom line? Great app experience, Google. Hopefully Apple will see that Safari can afford to change and be more user-friendly/less embarrassing. My only gripe is that I cannot make Chrome my default browser on my iOS devices without jailbreaking it.

Your move, Apple.

Image

want app adoption? focus on the gays.

In thoughts on July 31, 2012 at 4:49 pm

Gay Mobile Social Network Hornet Is Fabulous: Rakes In 150K Users With 150% MOM Growth

Honestly though.

Most mobile developers and entrepreneurs are looking to figure out a way to on-board “normals”, but if they really want to have their app adopted (and potentially make money) focus on the gay community. Just make sure your servers are ready for the onslaught.

klout for iPhone is beyond baffling

In reviews on July 24, 2012 at 9:41 pm


As far as services go, Klout is incredibly confusing.

Somehow the team created a business (?) out of determining ones influence in obscure ways on the internet. I log in for fun now and then, exclaim to my colleagues (who kindly humor/ignore me) the random things Klout finds me influential in. Continuing to peruse my profile, I wonder about how the metrics are determined, marvel at the fluctuating score analysis graphs, and then go back on my merry way doing typical Leslie things.

Doesn’t this look dramatic?

Image

Occasionally though, I do log into find amazing insights like this.

Most of the time though, what Klout has to share with me is not relevant. Basically because I have no idea what it all means.

However, being the naturally curious individual that I am, I downloaded Klout for iPhone when it premiered. Why? No clue. Curiosity drives us in strange ways, I’ve found. But I digress.

From what I can see, the iPhone app adds no value to whatever it is that Klout is offering me in the first place. I can look at my profile from the app, but there is no there there, if you know what I mean. The app monitors when my score goes up and down and sends me notifications when a change occurs.

Aside from the obvious solution of turning off Klout notifications, what action is one supposed to take at this alert? Perhaps something funny like this? Since my Klout score is meaningless to me, I have no desire to do anything, but I still don’t understand why the app is necessary. I don’t use Klout Perks, but even if I did you can’t access them from the app. You can’t give Klout to other people from the app. You can look at other people’s Klout profiles, but very limitedly. I just don’t get its point.

Interestingly enough, Klout thinks I am influential about Klout. Maybe that will increase after this post, which would amuse me. And continue to baffle me. Good times! Consider this app designated for the land of the app graveyard.

investigating the app graveyard phenomenon

In thoughts on July 18, 2012 at 9:00 am

Last week I backed up my iPhone and for whatever reason, iTunes decided to reinstall every app that I had ever downloaded and previously deleted from my device. It was quite the blast from the past, seeing all of my discarded interests reappear — jarring and slightly sad.

I’d had such high hopes for some of them, some didn’t suit my style, and some seemed to require more effort than I cared to put forth. It was almost like sifting through memories of old relationships, if I get slightly theatrical about it.

Perhaps you are different, but I regularly trim the overgrowth of apps on my phone. In what I’m sure isn’t a coincidence, lately a few of the folks I follow on Twitter have been talking about paring down the number of apps they maintain on their devices. As I respect these people greatly and have been doing the same, I began to consider my own current consumption and pruning habits.

What makes me decide to move on from an app so decisively that I delete it entirely? A few things come to mind.

Relevancy

Relevancy is key and must be one of the main things that keeps mobile app entrepreneurs up at night. If your app isn’t relevant then it has no traction. Unfortunately nothing stays relevant all the time. At one point I downloaded media apps with gusto: CNN, NPR, NBC News, SF Weekly to name a few. I was going to read the news, dammit. But then they sat idle, taking up valuable space on my device. And it occurred to me that I get all of the news I’m interested in from Twitter! Why keep these specific apps when one will do? The choice was clear: delete.

The big guys like the news outlet apps above give me no gut wrenching sensation when I cut them out. The mobile app startups do. I hem and haw because I feel an affinity for those setting out and doing something new, even more so when I respect the hell out of their investors. In some cases I know the entrepreneur behind the product, so it becomes more personal. However, if the app isn’t relevant for me anymore I can make the choice to do what’s best for me and my iPhone memory.

Life Direction

“The only constant is change.” –Heraclitus

A subset of relevancy. True in life, this applies to mobile consumption too. Things just change; sometimes for what initially appears to be no good reason. “Oooooh! I really LOVE the Nike+ running app!” becomes something different in no time if it starts to affect my mental health. As in life where relationships falter, where yoga doesn’t seem as appealing anymore, where I’m suddenly over a restaurant I enjoyed yesterday, etc., etc., ad infinitum, a question like “Do I absolutely need this clunky DeYoung Museum app all the time?” periodically surfaces. Sometimes I’m ready to let go when that directional shift occurs, sometimes I hang on. But the question does eventually come and preferences change.

“Spring Cleaning”

Sometimes it just feels good to delete stuff. How many people have I talked to who after completing a major Twitter or Facebook friend overhaul say “It felt so good!” The last grooming of my apps included not just deleting but also sorting my most used into folders and finally putting it all on my home screen. It has been a few weeks and periodically I forget where I’ve filed an app but when I went through that exercise I felt like I was accomplishing something. If I can’t recall the last time I launched a particular app, then it swiftly gets the axe when I’m in this mode. I am a Type A, do-er after all.

Since I’m a curious person, I thought I’d ask: how do you decide when to delete an app off your phone? Do you delete them at all? Are you as philosophical about it as I am (…apparently)? Tell me, tell me!

Image via iPhone How To

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